CAREERS AT NYCH

NYCH is committed to creating an inclusive and diverse workplace, and will provide accommodation as required throughout the interview and employment process. If you require accommodation, please let us know in advance and we will work with you to meet your needs.



Democracy Talks Program Coordinator


Position Title: Democracy Talks Program Coordinator
Start Date: September 2017; 6-month contract
Hourly rate of pay: $25.00/hour
Reports To: Manager, Community Programs
Hours: Part-time (21 hours/week) 
Location: Various NYCH locations

POSITION SUMMARY

Democracy Talks (DT) 2.0 is a program designed to strengthen participants’ voices and inspire the possibility of change for themselves and their communities through experiential adult education workshops and practicum activities. Using curriculum from NYCH’s Leadership and Community Engagement Training and Democracy Talks, an independently evaluated and successful program developed by Samara Canada, in collaboration with North York Community House, this program will increase the civic participation of newcomers to Canada, youth, low income and other key target communities. We believe a strong, representative democracy is an essential part of integrating individuals from diverse communities into Canadian society and affecting the change needed to improve their own lives and communities.

Main tasks & responsibilities: 

  • Develop a new DT 2.0 workshop series using adult education approaches for implementing curriculum from NYCH’s Democracy Talks and Leadership and Community Engagement Training programs
  • Develop and implement strong outreach strategy to conduct outreach to residents from three different communities of low-income, racialized, immigrant, and refugee residents
  • Ensure successful implementation of the workshop series including coordinating guest presenters and facilitating the workshop series for DT 2.0 using content and materials that are appropriately adjusted for the various audiences
  • Coordinate all logistics for the smooth flow of all workshop sessions and activities including space set-up, clean-up, etc.
  • Partner with relevant organizations and networks for information sharing, promotion of the project and exploring possible partnerships for future initiatives.
  • Support residents in their work related to advocacy and help residents connect with related networks &resources
  • Promote an environment of team work, possibility, and social change
  • Conduct presentations on Democracy Talks and NYCH’s Community Development program to various stakeholder groups
  • Update and maintains program records, clients file and service information
  • Conduct program evaluations, analyze data and produce reports 
  • Participate in agency-wide events to promote program and community development activities within the organization and among partners 
  • Attend agency and community meetings

Required Qualifications: 
Education
The minimum level of education preferred is an undergraduate degree in social science, political science, or a related area, or a diploma/certificate in adult education. 

Experience and Skills

  • Strong knowledge of Canadian democratic systems and processes 
  • Demonstrated experience in program design and implementation 
  • Good understanding and ability to work from an adult education framework and within a community development approach 
  • Proven experience in training and facilitation 
  • Familiarity with social justice issues relevant to immigrants, refugees and specifically the three target communities 
  • Good research skills and proven ability to connect with existing networks and social justice movements 
  • Excellent time management, attention to detail, and ability to effectively manage multiple tasks 
  • Strong oral and written communication skills in English 
  • Experience working with diverse communities, and strong understanding of issues facing low-income, people of colour, and newcomers, particularly refugees 
  • Ability to manage a number of individual initiatives; i.e. working in three different communities, at the same time 

Other Requirements: 
Work schedule will be determined with supervisor based on program needs. This position will require some evening/weekend work, and travel required within the GTA. Responsible for carrying/caring for a laptop and cell phone. 

A successful clearance of criminal record verification will be required for the position.

HOW TO APPLY

Please submit cover letter and resume by: Monday, August 21, 2017 at 8:00a.m. to:
Democracy Talks Program Coordinator – Hiring Committee, North York Community House
700 Lawrence Ave. W., Suite 226, Toronto, ON M6A 3B4
Email: employment@nych.ca
Fax: 416-784-2042 

NYCH is committed to creating an inclusive and diverse workplace, and will provide accommodation as required throughout the interview and employment process. If you require accommodation, please let us know in advance and we will work with you to meet your needs.

No phone calls please – only candidates selected for interviews will be contacted.

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LSP (Library Settlement Partnership) Worker


Position Title: LSP (Library Settlement Partnership) Worker
Start Date: September 11, 2017
Starting hourly rate of pay: $23.24 – $24.40
Reports To: Manager, Mobile Settlement
Hours: Full-time (35 hours/week) 29-week contract
Location: Various locations

POSITION SUMMARY

The Library Settlement Partnership (LSP) Worker will provide settlement services to newcomer patrons and their families including intake and assessment, information and referral, advocacy, translation and interpretation and follow-up in assigned libraries/community center

MAIN RESPONSIBILITIES 
Outreach and networking

  • Connects with local agencies, buildings, schools, places of worships, and other community spaces to promote the LSP, SEPT, Library and NYCH programs and events. 
  • Reaches out to newcomer patrons and their families in assigned libraries/community centre 
  • Contacts patrons in person or over phone 
  • Meets regularly with stakeholders to strengthen partnership 
  • Conducts research and identifies community resources and emerging trends 
  • Develops working relationships and engages other community organizations/partners 
  • Participates in NYCH and program meetings, trainings and events 

Information and referral services

  • Meets clients one-on-one to assess their settlement needs 
  • Provides needs based information 
  • Refers to appropriate community programs & resources and conducts follow-up with clients and agencies 
  • Identifies needs for group information sessions 
  • Identifies resource persons/speakers, manages outreach and logistics for the session 
  • Organizes info-sessions in consultation with staff and administration of the assigned library/community center 
  • Facilitates workshops based on the needs of newcomers in the community

Documentation and reporting

  • Updates and maintains the clients file and service information 
  • Produces statistical and narrative reports on monthly basis 
  • Maintaining OCMS database 
  • Presents periodical updated reports at staff meetings 
  • Attends monthly program meetings 

Other duties

  • Participates in NYCH events and initiatives 
  • Supervises volunteers and placement students 

REQUIRED QUALIFICATIONS: 
Education 
The minimum level of education preferred is a degree/diploma in social sciences, community/settlement services or related fields. 

Experience and Skills

  • Proven experience in working with newcomers and providing settlement services 
  • Proven knowledge of library systems and structures 
  • Strong oral and written communication skills in English 
  • Excellent time management, attention to detail, and ability to effectively manage multiple tasks 

OTHER REQUIREMENTS:
Typically works regular hours from 8:30 a.m. to 4:30 p.m. with occasional evening/weekend work, and regular (weekly) travel required within the GTA. Responsible for carrying/caring for a laptop and cell phone. 

A successful clearance of criminal record verification will be required when necessary for the position.

HOW TO APPLY

Please submit cover letter and resume by: Thursday, August 24, 2017 by 5:00 p.m. to: 
LSP Worker – Hiring Committee, North York Community House
Email: employment@nych.ca
Mail: 700 Lawrence Ave. W., Suite 226, North York, ON M6A 3B4

NYCH is committed to creating an inclusive and diverse workplace, and will provide accommodation as required throughout the interview and employment process. If you require accommodation, please let us know in advance and we will work with you to meet your needs. 

No phone calls please – only candidates selected for interviews will be contacted.

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Mentorship Worker


Position Title: Mentorship Worker
Start Date: September 2017
Annual salary: $43,000 – $44,000
Reports To: Manager, Integrated Development
Hours: Full-time (35 hours/week)
Location: Bathurst-Finch Hub, other NYCH sites

POSITION SUMMARY

This position is part of the Integrated Development team, and receives client referrals from intake workers across the agency. The Mentorship Worker designs and develops mentorship models for newcomers, internationally trained professionals and others; screens, recruits and places mentors; and provides follow up support and evaluation.

MAIN RESPONSIBILITIES: 

  • Develops mentorship roles for both clients seeking employment/professional development and for those needing to reduce isolation and build community connections
  • Recruits, screens, trains, supervises and evaluates volunteer mentors recruited through community members and organizations, corporate partners and other outreach strategies
  • Works closely with Employment Worker to develop training plans, employment-based mentoring activities and events
  • Works with the Volunteer Coordinator and Integrated Development team to engage corporate partners and build relationships toward ongoing participation of employee mentors
  • Plans and implements mentorship activities focused on civic engagement, including volunteer opportunities at local and city-wide events
  • Conducts individual and group matching between clients and mentors
  • Provides information for grant applications, reports and budgets
  • Works with NYCH staff and teams around developing mentorship initiatives and boosting recruitment and referrals, and supports co-workers in assessment and goal setting process
  • Provides ongoing one-on-one coaching support as needed to mentors and mentees
  • Develops and facilitates skill development workshops for both volunteer mentors and mentees
  • Coordinates networking activities to facilitate matching process
  • Collects and analyzes program evaluation data to enhance program planning, to use evidence to effectively share the impact of the mentorship program
  • Develops and maintains effective partnerships with networks, coalitions and organizations

REQUIRED QUALIFICATIONS: 

Education
The minimum level of education is a bachelor’s degree in social work, or diploma in settlement services or volunteer management.

Experience and Skills

  • Minimum of 1 year experience in supervising and implementing volunteer-based programs
  • Minimum of 1 year experience in developing and running mentorship initiatives
  • Ability to work well with corporate partners and other stakeholders
  • Strong understanding of needs and issues of newcomers to Canada
  • Experience in using promotional tools, including social media
  • Demonstrated skills in designing and facilitating effective training and workshop sessions
  • Ability to juggle multiple priorities, including volunteer recruitment, partnership building, training and day-to-day oversight and trouble shooting
  • Excellent strategic thinking, planning, and problem solving skills
  • Outstanding  interpersonal  skills,  with  the  ability  to  engage  people  from  diverse  backgrounds  and experiences
  • Strong verbal and written communication skills in English

Other Requirements: 
Typically works regular hours from 9:00 a.m. to 5:00 p.m., with requirement to maintain flexibility to work occasional evenings and weekends.

A successful clearance of criminal record verification will be required when necessary for the position.

HOW TO APPLY

Please submit cover letter and resume by Tuesday, August 22 at 5:00 p.m. to:
Mentorship Worker – Hiring Committee, North York Community House
Email: employment@nych.ca, Mail: 700 Lawrence Ave. W., Suite 226, North York, ON M6A 3B4

NYCH is committed to creating an inclusive and diverse workplace, and will provide accommodation as required throughout the interview and employment process. If you require accommodation, please let us know in advance and we will work with you to meet your needs.

No phone calls please – only candidates selected for interviews will be contacted.

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